There’s no cost to you if we don’t save you money.If you'd like to contact AT&T directly you can visit the AT&T Community Forums or through the AT&T Contact Us site. We do this all day and we know the latest tricks as well as the best time to negotiate your cell phone bill when promotions open up. If don’t want to spend the time and if you want the experts to handle it, you can sign up at. It’s a shame that AT&T often treats their new customers better than customers who have been with them a long time. Lower Your ATT Bill With BillSmartįully maximizing your AT&T savings can take a couple of hours and it’s better to renegotiate your ATT account every six months or so. If you’re not having much luck, consider a bill negotiation service like BillSmart. The best way to get a discount and save money on your wireless service is to get AT&T to lower your bill. AT&T says it’s passthrough but that’s a lie. Unfortunately, there’s not much you can do to reduce the fees on your cell phone bill. Most of the time, your ATT bill goes up because a promotion expired or because AT&T introduced an exciting new fee. If you’ve been with ATT for many years, you can just flat-up ask to get a credit on your next monthly statement for being a long-time customer. Both these tactics can increase your savings dramatically.ĪT&T also provides one-time credits if you ask for them. If the savings are not permanent, ask for it to be extended by 50% more than the promotion length first provided. You can get more savings by asking for it to apply immediately which results in a pro-rated credit. You haven’t gotten the full amount of savings from AT&T yet.Īsk for a reference code for your savings and when it will take effect. This triggers additional discounts if you’re a good customer and you can always back out of canceling. If you did it right, they should offer you a discount of $5-$20 on your account for the next twelve months.Īsk for a supervisor or call again another day to get a call center with more lenient customer discount policies if that didn’t work.įor the best discounts, call the AT&T loyalty department.Īnother effective strategy is threatening to cancel. One thing that we found works is saying that you’re upset with the taxes and fees that AT&T has included to raise prices for their customers. They’ll be more inclined to help you if you can help them hit their numbers for the day. It’s better to call in the morning because ATT customer support reps have cancellation save scorecards to hit. Say that you’re thinking of getting a new plan but you want to stay with AT&T if you can get a better deal. ![]() Here’s the exact script to use to negotiate your ATT bills and get discounts that aren’t available online or in store. ![]() You can even get a refund on the insurance that you’ve paid in the past. ![]() Many times you could have insurance from a cell phone you bought years ago and are overpaying based on the current replacement value of the phone. Cell Phone Insurance SavingsĪnother great opportunity to save money on ATT is to see if you’re paying for cell phone insurance. Right now you can save $10 per line if you enroll in auto pay and paperless billing. If you don’t know how much you or the other people on your plan have been using, you can ask the representative and they’ll provide you with hotspot usage over the last 3 months.Įnrolling in auto pay and paperless billing can also help you save money. For most clients, we’ve found that the reason why their ATT bill is so high is that they’re overpaying for hotspots.Īn unlimited hotspot can add $15 to your account per line every month.ĭowngrading your hotspot to one that has 15 gigs of data a month before being throttled can save you a significant amount of money.
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